PRIVACY POLICY

Who is responsible for the processing of your personal data?

Data Controller: DIG HOTELS & APARTMENTS S.L., Tax ID/NIF: B99107484, Address: CARRER ALT, Nº5, Postcode: 07181, CALVIA, Telephone 971680836, Email: recmaster@vistasol.es. DATA PROTECTION OFFICER: CONTACT:
/ http://www.protecmir.com / EMAIL: protecmirlegal@protecmir.com.

What data do we process?

At DIG HOTELS & APARTMENTS S.L. we process the personal data provided by you through the completion of the forms enabled for this purpose on this website, the personal data derived from the provision or contracting of our services or products and/or the personal data derived from the commercial relationship you maintain with us. In addition, we process personal data generated in the context of your activity on our website, which includes your browsing data obtained through the website.
It is important for us to keep your personal data record up to date. You are obliged to keep us informed of any changes or errors in your personal data as soon as possible by contacting us at the following email address: recmaster@vistasol.es.

For what purpose do we process your personal data?

Purpose: DIG HOTELS & APARTMENTS S.L. may process your personal data for the following purposes:

Management and maintenance of the services provided through the website.
Management and handling of queries and requests for information made by users through the contact form. The email address and personal data that you provide to us through the website’s contact form will be used exclusively to respond to the queries you raise through this means.
Compliance with applicable legal obligations.
Sending commercial communications and newsletters, as well as advertising for our services and products.
Management of the contracting of our services and/or products.
Management of requests for information or requests for quotes for our services or products.
Management and processing of complaints submitted through the internal whistleblowing channel.
If you have consented and in order to be able to offer you services in accordance with your interests, your personal data may be used to create a commercial profile. No automated decisions will be made based on this profile.
We retain your personal data in our systems and files for as long as necessary to carry out the purposes of the processing, and to comply with the provisions of applicable legislation. Your personal data will be kept as long as a contractual and/or commercial relationship exists with you, or until you exercise your right to erasure and/or restriction of processing of your data. The retention period for personal data will vary depending on the purposes of the processing and generally:
Personal data you provide to us in cases of contracting our services or products will be kept during the contractual relationship and, once it has ended, for the period of limitation of legal actions that may arise from it.
Personal data you provide to us to manage information requests or queries through the contact form will be kept until you request its erasure or cancellation.
Personal data you provide to us to subscribe to our Newsletter or information bulletins will be kept until you request its erasure, objection and/or restriction.
Personal data you provide to us through the whistleblowing channel will be kept for a period not exceeding 3 months.
Personal data obtained from your browsing and consumption habits, as well as the commercial profile obtained, will be kept until you request its erasure or cancellation.
Your personal data will be kept as long as they are useful for the purposes indicated, and, in any case, for the legal periods and the time necessary to address possible liabilities arising from the processing.

What is the legal basis for the processing of your data?

Legal basis: The legal basis for processing your personal data is based on:
-The execution and maintenance of a contractual and commercial relationship with you, such as the contracting of products and services of the entity, management and request for quotes for the entity’s products and/or services, all in accordance with the provisions of Article 6.1.B of the GDPR (EU) 679/2016 and Organic Law 3/2018, of 5 December (LOPDPGDD).

Your express consent for one or more specific purposes, such as sending advertising communications or newsletters from us or third parties, managing the sending of CVs, participation in activities or contests, all in accordance with the provisions of Article 6.1.A of the GDPR (EU) 679/2016 and Organic Law 3/2018, of 5 December (LOPDPGDD).
Compliance with various legal obligations, all in accordance with the provisions of Article 6.1.C of the GDPR (EU) 679/2016 and Organic Law 3/2018, of 5 December (LOPDPGDD).
The satisfaction of legitimate interests pursued by the data controller or by a third party, for example, for security reasons, to improve our services and/or to manage your requests or queries.

During the data collection process, and in each place on the website where personal data is requested, the user will be informed, either by means of a hyperlink or by including the relevant mentions in the form itself, of whether the collection of their personal data is mandatory or not.
Personal data requested in the forms on the website are, as a general rule, mandatory (unless otherwise specified in the required field) in order to fulfil the established purposes. Therefore, if the requested personal data is not provided, or is not provided correctly, the same cannot be attended to.

There is an obligation to provide your personal data in cases of contracting a service or product, and/or in those cases of requests for quotes or offers.

The sending of advertising communications, newsletters or information bulletins about our products and services is based on the consent requested from you, and in no case will the withdrawal of this consent condition the contractual or commercial relationship you maintain with us.

If you have authorised us to send advertising for our services and products, your personal data may be used to manage the sending of advertising offers and newsletters through electronic means. In these cases, the provisions of articles 20 and 21 of Law 34/2002, of 11 July, on information society services and electronic commerce, apply regarding the use and processing of your personal data in order to manage the sending of advertising by electronic means.

If you have ticked the option to receive advertising, or if you have subscribed to our newsletter or information bulletin, you may cancel this option at any time.

To which recipients will your data be disclosed?

Recipients: As a general rule, your personal data will not be disclosed to any third party outside the entity, except by legal obligation. However, we inform you that third-party providers may have access to your personal data as data processors, within the framework of the provision of a service for the controller entity. We inform you that you may request the full list of recipients who may receive your personal data as data processors or as third-party recipients by transfer at the email address: recmaster@vistasol.es. In addition to the above, the entity may make transfers or communications of personal data to fulfil its obligations before Public Administrations in cases where required, in accordance with current legislation.

International data transfers:

To carry out the data processing activities detailed above, we may transfer data to countries outside the European Economic Area (EEA), and store such data in physical or digital databases managed by entities acting on our behalf. Database management and data processing are limited to the purposes of the processing, and are carried out in accordance with current data protection laws and regulations. In the event that data is sent outside the EEA, the company will use appropriate contractual measures to ensure data protection, which may include, among others, contracts based on the standard data protection clauses adopted by the European Commission applicable to the sending of personal data outside the EEA.

What rights do you have regarding the processing of your personal data?

Rights: You have the right to obtain access to your personal data, as well as to request the rectification of inaccurate data or, where applicable, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request the restriction of the processing of your data, in which case we will only retain it for the exercise or defence of claims.
Likewise, and for reasons related to your particular situation, you may object to the processing of your data, in which case your personal information will no longer be processed for those purposes for which you have expressed your opposition. When technically possible, you may request the portability of your data to another data controller. To exercise these rights, in accordance with current legislation, you may write by post, attaching a copy of an identity document (DNI), to DIG HOTELS & APARTMENTS S.L. at CARRER ALT, Nº5, Postcode: 07181, CALVIA or to the email recmaster@vistasol.es.

You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.agpd.es). Origin of Personal Data: the data subject themselves.

You expressly accept the inclusion of the personal data collected during browsing on the website and/or provided by completing any form, as well as that derived from a possible commercial relationship, in the automated personal data files of the entity. The entity guarantees the confidentiality of the users’ personal data. However, the entity will disclose to the competent public authorities the personal data and any other information in its possession or accessible through its systems and that is required, in accordance with the legal and regulatory provisions applicable to the case. Personal data may be kept in the files owned by DIG HOTELS & APARTMENTS S.L. even after the commercial relationships formalised through the entity’s website have ended, exclusively for the purposes indicated above and, in any case, for the legally established periods, at the disposal of administrative or judicial authorities.

Use of social networks

When you interact with our website through various social networks, such as when you connect or follow us or share our content on social networks (Facebook, Twitter, LinkedIn, Instagram or others), we may receive information from said social networks, including information about your profile, user ID associated with your account on social networks, and any other public information that you allow to be shared with third parties on the social network.
The entity uses social networks for the purpose of informing about the services it offers, as well as any other activity or event that is carried out and for which publicity is desired, but it will never obtain from them personal data of users who interact in them, unless there is express authorisation.

This data is only used within the social network itself and is not incorporated into any processing system.

Social networks have their own terms of use and privacy policies that you are obliged to take into account and to comply with if you make use of them.

Below we provide you with the information on the processing of your personal data by DIG HOTELS & APARTMENTS S.L.

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA OF CUSTOMER/BOOKING

In accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 and Organic Law 3/2018 of 5 December, on Personal Data Protection and Guarantee of Digital Rights, the following information regarding the processing of your personal data is provided to you: DATA CONTROLLER: DIG HOTELS & APARTMENTS S.L, Tax ID/NIF: B99107484, Address: CARRER ALT, Nº5, Postcode: 07181, CALVIA, Telephone: 971680836, Email: recmaster@vistasol.es. Data Protection Officer: Contact: http:wwwprotecmir.com / Email: protecmirlegal@protecmir.com.
PURPOSE: At DIG HOTELS & APARTMENTS S.L. we process your personal data in order to provide you with hotel accommodation services at our establishment, manage the sending of information and commercial prospecting, and issue invoices for the services contracted. In order to be able to offer you services in accordance with your interests, we will create a commercial profile based on the information provided. No automated decisions will be made based on this profile. The personal data provided will be kept, as long as the commercial relationship is maintained and its erasure is not requested, for a period of 5 years from the last contracting and/or booking made. In any case, your personal data will be kept as long as they are useful for the purpose indicated, and, in any case, for the legal periods and for the time necessary to address possible liabilities arising from the processing.

LEGAL BASIS: The processing of your personal data is based on the performance of a contract to which the data subject is a party or for the application, at their request, of pre-contractual measures. In addition, we must process your data to comply with a legal obligation applicable to the data controller. In any case, you have given your consent to the processing of your personal data for one or more specific purposes, in accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 (Art. 6.1.A, B and C) and Organic Law 3/2018 of 5 December, on Personal Data Protection and Guarantee of Digital Rights (LOPDPGDD). Law 1/1992, as amended by Organic Law 4/2015, of 30 March, on the Protection of Citizen Security, also applies.

The Law on Information Society Services 34/2002, articles 20 and 21, also applies for the sending of commercial offers by means of telecommunications. The prospective offering of services is based on the consent requested from you, and in no case will the withdrawal of this consent condition the contract for the acquisition and/or provision of services. There is an obligation to provide personal data; otherwise, the hotel accommodation service cannot be provided and/or the requested offer cannot be facilitated. The prospective offering of products and services is based on the consent requested from you, and in no case will the withdrawal of this consent condition the contract for the acquisition of products and/or provision of services.

In addition to the above, your data may be transferred to the State Security Forces and Bodies. There is no provision for the transfer of data to third countries.

RIGHTS: Data subjects have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, where applicable, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only retain it for the exercise or defence of claims. Likewise, and for reasons related to their particular situation, data subjects may object to the processing of their data, in which case their personal information will no longer be processed for those purposes for which they have expressed their opposition. When technically possible, the data subject may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, data subjects may write by post, attaching a copy of an identity document (DNI), to DIG HOTELS & APARTMENTS S.L. at CARRER ALT, Nº5, Postcode: 07181, CALVIA or to the email recmaster@vistasol.es.

You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.agpd.es).

Origin of Personal Data: the data subject themselves.

INFORMATION UNDER ART. 13 AND 14 OF THE R.G.P.D. REGARDING THE PROCESSING OF PERSONAL DATA IN SATISFACTION SURVEYS

In accordance with the provisions of Regulation (EU) 679/2016, the new General Data Protection Regulation (GDPR), and Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights (LOPDPGDD), the following information regarding the processing of your personal data is provided to you:
DATA CONTROLLER: DIG HOTELS & APARTMENTS S.L, Tax ID/NIF: B99107484, Address: CARRER ALT, Nº5, Postcode: 07181, CALVIA, Telephone: 971680836, Email: recmaster@vistasol.es. Data Protection Officer: Contact: http:wwwprotecmir.com / Email: protecmirlegal@protecmir.com.

PURPOSE: At DIG HOTELS & APARTMENTS S.L. we process the information you provide to us in order to ascertain your degree of satisfaction regarding your stay at our establishment. In order to be able to offer you products and services in accordance with your interests, we will create a commercial profile based on the information provided. No automated decisions will be made based on this profile. The personal data provided will be kept, as long as the commercial relationship is maintained and its erasure is not requested by the data subject, for a period of 5 years from the last contracting and/or booking made. In any case, your personal data will be kept as long as they are useful for the purpose indicated, and, in any case, for the legal periods and for the time necessary to address possible liabilities arising from the processing.

LEGAL BASIS: The processing of your personal data is based on your consent for one or more specific purposes, in accordance with the provisions of Regulation (EU) 679/2016 (art. 6.1.A) and the LOPDPGDD. Law 34/2002, of 11 July, on information society services and electronic commerce, articles 20 and 21, applies for the sending of commercial offers by means of telecommunications. The prospective offering of services is based on the consent requested from you, and in no case will the withdrawal of this consent condition the contract for the acquisition and/or provision of services. There is an obligation to provide consent in order to make prospective offers and send you commercial information.

RECIPIENTS: The data will not be disclosed to any third party outside the entity, except by legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the controller entity. In addition to the above, the entity may make transfers or communications of personal data to fulfil its obligations before public administrations in cases where required in accordance with legislation. There is no provision for the transfer of data to third countries.

Origin of Personal Data: the data subject themselves.

INFORMATION UNDER ART. 13 AND 14 OF THE R.G.P.D. REGARDING THE PROCESSING OF PERSONAL DATA IN A TRAVELLER PART

PURPOSE: At DIG HOTELS & APARTMENTS S.L. we process the information you provide to us in order to provide you with the requested hotel accommodation service and to comply with the documentary registration and information obligations established by Royal Decree 933/2021, of 26 October, which establishes the documentary registration and information obligations of natural or legal persons engaged in accommodation and motor vehicle rental activities. No automated decisions will be made based on this profile. The data you provide to us and which we process in a computer record must be kept for a period of three years from the end of the contracted service or provision. In any case, your personal data will be kept as long as they are useful for the purpose indicated, and, in any case, for the legal periods and for the time necessary to address possible liabilities arising from the processing.

LEGAL BASIS: The processing of your personal data is based on the performance of a contract to which the data subject is a party or for the application, at their request, of pre-contractual measures. In addition, we must process your data to comply with a legal obligation applicable to the data controller in accordance with the provisions of Regulation (EU) 679/2016 (art. 6.1.B and C) and the LOPDPGDD. Law 1/1992, as amended by Organic Law 4/2015, of 30 March, on the Protection of Citizen Security, applies. Royal Decree 933/2021, of 26 October, also applies. Organic Law 7/2021, of 26 May, on the protection of personal data processed for the purposes of prevention, detection, investigation and prosecution of criminal offences and enforcement of criminal penalties, also applies. There is an obligation to provide personal data; otherwise, the hotel accommodation service cannot be provided.

RECIPIENTS: The data will not be disclosed to any third party outside the entity, except by legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the controller entity. You may request information regarding the data processors at the email address: recmaster@vistasol.es. Your personal data will be communicated to the State Secretariat for Security and its processing may only be carried out by the State Security Forces and Bodies and/or the competent authorities. There is no provision for the transfer of data to third countries.

You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.agpd.es).

Origin of Personal Data: the data subject themselves.

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA FOR ACCOUNTING/INVOICING

PURPOSE: At DIG HOTELS & APARTMENTS S.L. we process the information you provide to us in order to prepare and issue invoices for the products and/or services contracted and for the purpose of complying with accounting and tax obligations. The personal data provided will be kept, as long as the commercial relationship is maintained and its erasure is not requested, for a period of 5 years from the last contracting and/or purchase. In any case, your personal data will be kept as long as they are useful for the purpose indicated, and, in any case, for the legal periods and for the time necessary to address possible liabilities arising from the processing.

LEGAL BASIS: The processing of your personal data is based on the performance of a contract to which the data subject is a party or for the application, at their request, of pre-contractual measures. In addition, we must process your data to comply with a legal obligation applicable to the data controller, in accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 (Art. 6.1.B and C) and Organic Law 3/2018 of 5 December, on Personal Data Protection and Guarantee of Digital Rights (LOPDPGDD).

RECIPIENTS: The data will not be disclosed to any third party outside the Entity, except by legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the Controller Entity. In addition to the above, the Entity may make transfers or communications of personal data to fulfil its obligations before Public Administrations in cases where required in accordance with current legislation. There is no provision for the transfer of data to third countries.

You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.agpd.es).

Origin of Personal Data: the data subject themselves.

DATA CONTROLLER: DIG HOTELS & APARTMENTS S.L, Tax ID/NIF: B99107484, Address: CARRER ALT, Nº5, Postcode: 07181, CALVIA, Telephone: 971680836, Email: recmaster@vistasol.es, DATA PROTECTION OFFICER: CONTACT: / http://www.protecmir.com / EMAIL: protecmirlegal@protecmir.com.

PURPOSE: At DIG HOTELS & APARTMENTS S.L. we process the information you provide to us in order to send you personalised offers about the company’s products and/or services and to manage the sending of information and commercial prospecting. In addition, we process the information of customers who have contracted our products and services in order to send them personalised offers about the company’s products and/or services. In order to be able to offer you our products and services in accordance with your interests, we will create a commercial profile based on the information provided. No automated decisions will be made based on this profile. The personal data provided will be kept as long as your express consent is maintained and its erasure is not requested. In any case, your personal data will be kept as long as they are useful for the purpose indicated, and, in any case, for the legal periods and for the time necessary to address possible liabilities arising from the processing.

LEGAL BASIS: The processing of your personal data is based on the performance of a contract to which the data subject is a party or for the application, at their request, of pre-contractual measures. In any case, you have given your consent to the processing of your personal data for one or more specific purposes, in accordance with the provisions of Regulation (EU) 679/2016 (art. 6.1.A and B) and the LOPDPGDD. Law 34/2002, of 11 July, on information society services and electronic commerce, articles 20 and 21, applies. The prospective offering of products and services is based on the consent requested from you, and in no case will the withdrawal of this consent condition the contract for the acquisition of products and/or provision of services. There is an obligation to provide personal data and consent to manage the sending of advertising information and commercial prospecting.

RECIPIENTS: The data will not be disclosed to any third party outside the entity, except by legal obligation. However, we inform you that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the controller entity. In addition to the above, the entity may make transfers or communications of personal data to fulfil its obligations before Public Administrations in cases where required in accordance with current legislation. There is no provision for the transfer of data to third countries.

You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.agpd.es).

Origin of Personal Data: the data subject themselves.

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA OF CURRICULUM VITAE

PURPOSE: At DIG HOTELS & APARTMENTS S.L. we process the information you provide to us in order to carry out staff selection and to enable the applicant to participate in the company’s recruitment processes. The personal data provided will be kept as long as they are useful for the purpose indicated, and, in any case, for the legal periods and for the time necessary to address possible liabilities arising from the processing.

RECIPIENTS: The data will not be disclosed to any third party outside the entity, except by legal obligation. There is no provision for the transfer of data to third countries.

Origin of Personal Data: the data subject themselves.

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA OF SUPPLIERS

PURPOSE: At DIG HOTELS & APARTMENTS S.L. we process the information you provide to us in order to place an order and invoice for services. The personal data provided will be kept, as long as the commercial relationship is maintained and its erasure is not requested, for a period of 5 years from the last contracting made. In any case, your personal data will be kept as long as they are useful for the purpose indicated, and, in any case, for the legal periods and for the time necessary to address possible liabilities arising from the processing.

LEGAL BASIS: The processing of your personal data is based on the performance of a contract in accordance with the provisions of the GDPR EU 679/2016 (ART. 6.1.B) and Organic Law 3/2018 of 5 December (LOPDPGDD).

Origin of Personal Data: the data subject themselves.

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA FOR NEWSLETTER/MAILING

PURPOSE: At DIG HOTELS & APARTMENTS S.L. we process the information you provide to us in order to send you personalised offers about the company’s products and/or services and to manage the sending of information and commercial prospecting. In addition, we process the information of customers who have contracted our products and services in order to send you personalised offers about the company’s products and/or services. In order to be able to offer you our products and services in accordance with your interests, we will create a commercial profile based on the information provided. No automated decisions will be made based on this profile. The personal data provided will be kept as long as your express consent is maintained and its erasure is not requested. In any case, your personal data will be kept as long as they are useful for the purpose indicated, and, in any case, for the legal periods and for the time necessary to address possible liabilities arising from the processing.

LEGAL BASIS: The processing of your personal data is based on your consent for one or more specific purposes, in accordance with the provisions of the GDPR EU 679/2016 (Art. 6.1.A) and Organic Law 3/2018 of 5 December (LOPDPGDD). The Law on Information Society Services 34/2002, articles 20 and 21, applies. The prospective offering of products and services is based on the consent requested from you, and in no case will the withdrawal of this consent condition the contract for the acquisition of products and/or provision of services. There is an obligation to provide personal data and consent to manage the sending of advertising information and commercial prospecting.

You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.agpd.es).

Origin of Personal Data: the data subject themselves.

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA OF WEB USERS

PURPOSE: At DIG HOTELS & APARTMENTS S.L. we process the information you provide to us in order to provide the services and/or sell the products contracted by you through our website. In addition to managing the sending of information and commercial prospecting. In order to be able to offer you services in accordance with your interests, we will create a commercial profile based on the information provided. No automated decisions will be made based on this profile. The personal data provided will be kept, as long as the commercial relationship is maintained and its erasure is not requested, for a period of 5 years from the last contracting and/or purchase made by you. In any case, your personal data will be kept as long as they are useful for the purpose indicated, and, in any case, for the legal periods and for the time necessary to address possible liabilities arising from the processing.

LEGAL BASIS: The processing of your personal data is based on the performance of a contract to which the data subject is a party or for the application, at their request, of pre-contractual measures. In any case, you have given your consent to the processing of your personal data for one or more specific purposes, in accordance with the provisions of the GDPR EU 679/2016 (ART. 6.1.A and B) and Organic Law 3/2018 of 5 December (LOPDPGDD). The Law on Information Society Services 34/2002, articles 20 and 21, applies for the sending of commercial offers by means of telecommunications. The prospective offering of products and services is based on the consent requested from you, and in no case will the withdrawal of this consent condition the contract for the acquisition of products and/or provision of services. There is an obligation to provide personal data; otherwise, the service cannot be provided and/or the product cannot be sold and/or the requested offer cannot be facilitated and the sending of commercial information cannot be managed.

You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.agpd.es).

Origin of Personal Data: the data subject themselves.

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA FROM VIDEO SURVEILLANCE

PURPOSE: At DIG HOTELS & APARTMENTS S.L. we process the information captured through video surveillance cameras for the purpose of preserving the security of people and property, as well as the security of the facilities or the establishment. In addition to controlling access to the establishment and facilities of the company or entity. The personal data provided will be kept for a maximum period of 1 month from their recording. In any case, your personal data will be kept as long as they are useful for the purpose indicated, and, in any case, for the legal periods and for the time necessary to address possible liabilities arising from the processing.

LEGAL BASIS: The processing of your personal data is based on the need to satisfy legitimate interests pursued by the data controller or by a third party in accordance with the provisions of Regulation (EU) 679/2016 (Art. 6.1.F) and the LOPDPGDD. Articles 22 and 89 of the LOPDPGDD apply. Article 20.3 of the Workers’ Statute also applies.

In addition to the above, the entity may make transfers or communications of personal data to fulfil its obligations before Public Administrations in cases where required in accordance with current legislation. There is no provision for the transfer of data to third countries.

You have the right to lodge a complaint with the Supervisory Authority: Spanish Data Protection Agency (www.agpd.es).

Origin of Personal Data: the data subject themselves.

Data security

We have appropriate technical and organisational security measures in place to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage, ensuring its integrity and confidentiality. The technical and organisational security measures implemented allow us to: guarantee the ongoing confidentiality, integrity, availability and resilience of processing systems and services; restore availability and access to personal data quickly in the event of a physical or technical incident; and regularly verify, assess and evaluate the effectiveness of the technical and organisational measures implemented to ensure the security of the processing.
These technical and organisational security measures have been designed taking into account our IT infrastructure, the state of the art in accordance with current standards and practices, the cost of implementation and the nature, scope, context and purposes of the processing, as well as the risks of varying likelihood and severity that the processing entails for your personal data.

PRIVACY POLICY

Who is responsible for the processing of your personal data?

What data do we process?

For what purpose do we process your personal data?

What is the legal basis for the processing of your data?

To which recipients will your data be disclosed?

What rights do you have regarding the processing of your personal data?

Use of social networks

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA OF CUSTOMER/BOOKING

INFORMATION UNDER ART. 13 AND 14 OF THE R.G.P.D. REGARDING THE PROCESSING OF PERSONAL DATA IN SATISFACTION SURVEYS

INFORMATION UNDER ART. 13 AND 14 OF THE R.G.P.D. REGARDING THE PROCESSING OF PERSONAL DATA IN A TRAVELLER PART

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA FOR ACCOUNTING/INVOICING

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA OF CURRICULUM VITAE

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA OF SUPPLIERS

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA FOR NEWSLETTER/MAILING

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA OF WEB USERS

INFORMATION SECTION ART. 13 AND 14 R.G.P.D. PROCESSING OF PERSONAL DATA FROM VIDEO SURVEILLANCE

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